Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you subscribe to AI Elite Flow:

• Name: To identify your account and communicate with you
• Email Address: For account notifications, support, and service updates
• Phone Number: For account verification and WhatsApp support communications

1.2 Sandbox Usage Data

As part of providing the n8n sandbox service, we store:

• Workflows: The automation workflows you create in your sandbox environment
• Templates: Any workflow templates you save or create
• API Credentials: Third-party API keys and credentials you configure in your workflows (stored encrypted)

Important: This is a test environment only. We strongly recommend not using production data or credentials in your sandbox.

1.3 Payment Information

We collect payment information through local Malaysian payment gateways. We do not store any credit card information on our servers. All payment processing is handled securely by our payment gateway provider.

1.4 Information We Do NOT Collect

• We do not use cookies or analytics tools to track your browsing behavior
• We do not collect device information or IP addresses for tracking purposes
• We do not collect sensitive personal data such as race, religion, or political affiliations

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Service Provision

• To create and manage your n8n sandbox account
• To provide access to your testing environment
• To store your workflows, templates, and configurations
• To maintain and improve our service quality

2.2 Communication

• To send account credentials and setup information
• To respond to your support inquiries via WhatsApp or email
• To notify you of service maintenance or updates
• To send important account or subscription information

2.3 Account Management

• To verify your subscription status
• To process subscription renewals
• To manage account suspensions or terminations when necessary

2.4 Legal Compliance

• To comply with applicable Malaysian laws and regulations
• To prevent illegal activities or misuse of our service
• To protect our rights and property

3. Data Storage and Security

3.1 Data Location

All website and student data is hosted and stored in Malaysia. Your data does not leave Malaysian jurisdiction.

3.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information:

• Encrypted storage of API credentials
• Secure server infrastructure
• Access controls and authentication
• Regular security monitoring

3.3 Data Security Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. As this is a sandbox testing environment, we recommend:

• Do not use production credentials or data
• Do not store sensitive or confidential information
• Treat this environment as a learning and testing space only

4. Data Retention

4.1 Active Subscription

During your active subscription period, we retain all your data including workflows, templates, and account information.

4.2 After Subscription Ends

When your subscription expires:

• We maintain your data for a 90-day cooling-off period
• During this period, you can renew your subscription and regain access to your data
• You can request early deletion of your data by contacting us

4.3 Permanent Deletion

After the 90-day cooling-off period:

• All your workflows, templates, and configurations are permanently deleted
• Your personal information (name, email, phone) is removed from our active systems
• We may retain basic subscription records for legal and accounting purposes only

5. Data Sharing and Disclosure

5.1 No Third-Party Sharing

We do not share, sell, or rent your personal information to third parties.

We only offer the n8n sandbox service to help students test, practice, and familiarize themselves with workflow automation. We do not engage with marketing partners, advertisers, or data brokers.

5.2 Payment Processing

Payment information is processed directly by our Malaysian payment gateway provider. We do not have access to your credit card information.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies) under Malaysian jurisdiction.

5.4 Service Protection

We may disclose information to:

• Prevent illegal activities or violations of our Terms of Service
• Protect the rights, property, or safety of AI Elite Mastery, our users, or the public
• Investigate potential violations or misuse of our service

6. Your Rights

Under Malaysian law, you have the following rights regarding your personal information:

6.1 Access

You have the right to request access to your personal information we hold about you.

6.2 Correction

You can request correction of inaccurate or incomplete personal information by contacting our support.

6.3 Deletion

You can request deletion of your personal information at any time. Note that this will result in immediate account termination.

6.4 Data Portability

You can request a copy of your workflows and templates in a machine-readable format.

6.5 Withdrawal of Consent

You can withdraw your consent to data processing at any time by terminating your subscription.

6.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: contact@aielitegroup.com
• WhatsApp: +60175734099
• Business Hours: 9:30 AM - 6:30 PM (Weekdays)

7. Children's Privacy

AI Elite Flow is available to students aged 12 years and older.

7.1 Parental Consent

For students under 18 years old:

• We recommend obtaining parental or guardian consent before subscribing
• Parents/guardians should supervise the use of the service
• Parents/guardians can request access to or deletion of their child's information

7.2 Age Verification

We do not actively verify ages but rely on honest representation during registration. If we discover a user is under 12 years old, we will immediately terminate their account and delete their information.

8. Cookies and Tracking Technologies

We do not use cookies or analytics tools to track your browsing behavior on our website.

Our website operates without:

• Google Analytics or similar tracking services
• Marketing or advertising cookies
• Third-party tracking scripts
• Social media pixels or trackers

The only data collection occurs during subscription and when you actively use your n8n sandbox environment.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

9.1 Notification of Changes

When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify active subscribers via email if changes are significant
• Post the updated policy on our website

9.2 Your Acceptance

Continued use of AI Elite Flow after policy changes constitutes acceptance of the updated policy. If you do not agree with changes, you may terminate your subscription.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

We typically respond to privacy inquiries within 2-3 business days.